FAQ

Question 1: What does "1 set product" mean?

Answer: "1 set product" refers to the minimum wholesale quantity of the same model or design. This allows you to benefit from wholesale pricing.

Question 2: What is the minimum order quantity on Modadays.com?

Answer: The minimum order quantity on Modadays.com is 1 set. The minimum quantity may vary depending on the number of items included in the set.

Question 3: Which shipping companies do you work with?

Answer: Modadays.com works with well-known international shipping companies such as DHL, UPS, TNT, and FedEx, as well as over 100 additional carriers. This enables us to deliver orders worldwide in a reliable and fast manner.

Question 4: How are shipping costs calculated?

Answer: Shipping costs are determined based on factors such as destination country, weight, and package dimensions. The shipping fee is calculated according to the details of the products in your cart and displayed during checkout. You may also contact us for alternative shipping options or share your own shipping account with us.

Question 5: Which payment methods do you accept?

Answer: Modadays.com accepts credit card payments. Secure payment protocols are used to ensure transaction safety. Additionally, you can use money transfer services such as KoronaPay, MoneyGram, Western Union, UPT, Contact, and Ria.

Question 6: When will the products be shipped?

Answer: Orders are dispatched within the specified business days after payment confirmation. Generally, orders are shipped within 2 business days. You will be informed about the shipping process.

Question 7: What is your return and exchange policy?

Answer: Modadays.com offers a return and exchange policy. Only defective products can be returned or exchanged within 14 days after delivery. For detailed information, please visit our "Return & Exchange" page.

Question 8: Do you offer discounts for wholesale orders?

Answer: Yes, we offer discounts for bulk wholesale orders. Discounts may apply for orders above a certain quantity. Please contact us for more information.

Question 9: How do you ensure product quality?

Answer: Modadays.com works with reliable suppliers to ensure product quality. All products go through a strict quality control process to meet high standards. We take pride in delivering high-quality products to our customers.

Question 10: How long does delivery take?

Answer: Delivery time varies depending on the destination country and shipping company. For international shipments, delivery typically takes between 7–30 business days. You can track your order to see the estimated delivery time.